Stakeholder Engagement
The Company reports annually to the Board of Directors on its stakeholder communication mechanisms and implementation outcomes.
Employees
The Significance of Stakeholders to Juxian
Employees are the most important assets of our company. They are not only the foundation of our operations, but also the key drivers of our growth and success. Moreover, they serve as ambassadors of our corporate culture, as well as innovators and catalysts for development.
Focus Areas
- Talent recruitment and retention
- Human rights
- Customer privacy and information security management
Communication Channels and Frequency
- Labor-management meetings / quarterly
- Human Resources department / at any time
- Employee Welfare Committee / quarterly
- Employee feedback platform / real-time
- Chairman’s face-to-face communication with all employees / semiannually
- Performance appraisal interviews / semiannually
- On-site health services / monthly
- Annual consensus-building camp
Annual Communication Effectiveness
- A total of 4 labor-management meetings were held.
- The Human Resources department continuously tracks and manages follow-ups based on interview records.
- The Employee Welfare Committee convened a total of five meetings; a total of six rounds of holiday gifts were distributed by the Committee.
- In 2024, a total of 65 employee feedback cases were received. Through this feedback, the company continuously optimized its daily operational processes. The employee satisfaction survey achieved a valid response rate of 84%, with an overall satisfaction level reaching PR67.
- In 2024, the Chairman continued to strengthen the company’s commitment to corporate sustainability. According to employee satisfaction survey data, the sustainability management score reached a high of 82 points. Most employees expressed strong recognition and support for the company’s efforts in sustainable development, indicating that sustainability has become deeply embedded in the corporate culture.
- Follow-up management for performance appraisal interviews is continuously conducted based on interview records.
- On-site health services are provided through physicians four times per year (2 hours each session) and nursing staff four times per month (2 hours each session). In 2024, the health management achievement rate reached 91.5%.
- During the annual consensus-building camp, training and awareness sessions on the Sexual Harassment Prevention Act and information security were conducted. In 2024, no incidents related to human rights or information security were reported.
Clients
The Significance of Stakeholders to Juxian
Clients are a driving force behind a company’s innovation, improvement, and brand image. Understanding and meeting client needs are core to sustaining development and maintaining a competitive advantage. By building strong client relationships, collecting and responding to feedback, and maintaining the quality of products and services, a company can earn client loyalty and support, thereby achieving long-term and stable growth.
Focus Areas
- Occupational health and safety management
- Talent development and cultivation
- Human rights
- Client privacy and information security management
- Innovation management
- Product and service quality
Communication Channels and Frequency
- Company official website / Daily
- External communication mailbox / Daily
- Telephone interviews / Weekly
- Client visits / Weekly
Annual Communication Effectiveness
- EHS Department participates in contractor meetings convened by clients on a monthly basis.
- Clients provide suppliers with comprehensive satisfaction rating information on a monthly, quarterly, or annual basis.
Suppliers / Contractors
The Significance of Stakeholders to Juxian
Suppliers and contractors are important external partners in the Company’s operations. They not only provide critical products and services, but also play key roles in cost reduction, efficiency enhancement, quality assurance, collaborative innovation, and risk management. Through close collaboration, they work with the Company to address challenges and achieve mutual growth.
Focus Areas
- Human rights
- Operational performance
- Client privacy and information security management
- Innovation management
Communication Channels and Frequency
- Official company website / Updated as needed
- External communication mailbox /Updated as needed
- On-site supplier audits and guidance / Weekly
- Supplier visits / Weekly
Annual Communication Effectiveness
- In 2024, a total of 218 suppliers were evaluated.
- Engineering valuation contracts and Integrity Commitment Statements were signed with suppliers.
- Daily toolbox meetings are conducted with contractors to communicate hazard information.
Shareholders / Investors
The Significance of Stakeholders to Juxian
Shareholders and investors not only provide financial support to the Company, but also have a profound influence on its corporate governance, strategic direction, and future development. The Company places great importance on communication and collaboration with shareholders and investors, ensuring transparent operations, stable returns, and sustainable growth.
Focus Areas
- Occupational health and safety management
- Client relationship management
- Client privacy and information security management
- Innovation management
- Regulatory compliance
- Product and service quality
Communication Channels and Frequency
General Meeting of Shareholders / Annually
Annual Communication Effectiveness
A total of one shareholders’ meeting was held.
Academic And Research Institutions
The Significance of Stakeholders to Juxian
Academic and research institutions support enterprises in enhancing competitiveness and innovation capabilities by providing technological innovation, talent resources, and knowledge support.
Focus Areas
- Talent development and cultivation
- Regulatory compliance
- Product and service quality
Communication Channels and Frequency
Product project meetings / At least once per month
Annual Communication Effectiveness
The Equipment R&D Department maintains two product development projects and conducts online or in-person meetings with National Formosa University on an as-needed basis to discuss project progress.
Financial Institutions
The Significance of Stakeholders to Juxian
Financial institutions support enterprises through financial resources, risk management, and capital operations, helping ensure stable operations and enabling business expansion.
Focus Areas
- Human rights
- Corporate governance
- Client privacy and information security management
- Regulatory compliance
Communication Channels and Frequency
- Bank-related financial operations / At least once per month
- Securities-related financial operations / At least once per month
Annual Communication Effectiveness
Real-time communication with relevant business supervisors is maintained, and all required information is regularly uploaded and disclosed in accordance with applicable regulations.
Materiality Assessment Process Flowchart
GENIIDEAS adheres to international sustainability standards and the latest trends, referencing GRI Standards 2021, SASB Sustainability Accounting Standards, SDGs Sustainable Development Goals, and TCFD Task Force on Climate-related Financial Disclosures recommendations to ensure corporate development aligns with global standards and industry trends.Beyond integrating stakeholder feedback, GENIIDEAS also compiles and analyzes sustainability issues within the industry to enhance the foresight and competitiveness of its corporate sustainability strategy.To ensure comprehensive issue identification, the company collects stakeholder priorities across Environmental, Social, and Governance (ESG) dimensions through surveys. A dual assessment mechanism involving internal managers and external stakeholders is established to holistically evaluate the significance of each issue.
Material Topics List
GENNIDEAS has disclosed management approaches and relevant information for these 11 material topics in accordance with the GRI 2021 Standards disclosure requirements within the corresponding sections of the sustainability report for reference by all stakeholders.The Company has further integrated the results identified for 2024 into its ESG policies, implementation strategies, and long-term sustainability goals to ensure comprehensive implementation of its sustainable development approach and to continuously drive steady corporate growth.
